It is difficult to make a backup on another cloud provider because some services are proprietary to AWS and some work very differently at another provider. Rather than being a singular "cloud," AWS is actually composed of hundreds of different services, from basic building blocks like computing power and storage to advanced services like high-speed databases and artificial intelligence training.Īny given website, Chhabra said, might use several dozen of those individual services, each of which must work for the site to function. Rivals like Microsoft Corp (MSFT.O), Alphabet's (GOOGL.O) Google Inc and Oracle Corp (ORCL.N) are trying to lure AWS customers to use parts of their clouds, often as a backup.īut crafting a complex online service that can be easily shifted from one provider to another in case of emergency is far from simple, said Naveen Chhabra, a senior analyst with research firm Forrester. With 24.1% of the overall market, according to research firm IDC, Amazon is the world's biggest cloud computing firm. The huge trail of damage from a network problem at a single region that AWS calls "US-EAST-1" underscored how difficult it is for companies to spread their cloud computing around. The outage temporarily interrupted streaming platforms Netflix Inc (NFLX.O) and Disney+ (DIS.N), trading app Robinhood Markets Inc (HOOD.O) and even Amazon's own e-commerce site, which makes heavy use of AWS.Īn Amazon spokesperson told Reuters on Wednesday that the issues had been resolved. Dec 9 (Reuters) - Major companies using 's data services got a painful lesson this week about how the complexity and market dominance of the company's cloud unit make it difficult to back up their data with other providers, analysts and experts told Reuters.Īmazon said that an "an impairment of several network devices" in its Amazon Web Services (AWS) Virginia data center region caused the prolonged outage on Tuesday.
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